Confidentiality
We never sell or rent our list of  customer names.

Hours of Operation
November 26 - December 22:  Monday through Friday, 9:00 a.m - 6:00 p.m. EST.  Saturdays, 10 a.m. - 12 p.m.  EST

Ordering and Payment Methods
Visa, MasterCard, Discover and PayPal are accepted.

• Order online 24 hours a day with our secure shopping cart.  We will contact you by phone or e-mail to confirm your order.

• November 26 - December 22: Call (202) 449-8197 between 9:00 a.m - 6:00 p.m. EST, Monday through Friday.   Saturdays, 10 a.m. - 12 p.m.
  

Variation in Appearance & Substitutions
Gift baskets shown on this website are general representations of our gift selections. Our designs and inventory are constantly changing with the discovery of new items and trends and therefore we cannot guarantee that any two gifts will be exactly alike.  You may rest assured that this will only enhance and not change the theme of your unique gift.  We reserve the right to substitute an item with one of equal or greater value, due to availability of products and containers, seasonal changes, or any other reason.

Hand Delivery 

• Hand delivery available in the Gaithersburg, Germantown, Darnestown, Potomac, Rockville, Derwood, and Montgomery Village area,  9:00 a.m. - 6:00 p.m. EST,  Monday through Friday. Saturday hand delivery is available November 26 - December 22,  10:00 a.m. - 12:00 p.m. EST.  Local one day shipping is available for other Maryland locations.

• Orders received by 11:00 a.m. EST, will generally be delivered the same day.  The hand delivery fee is $10 for residential and commercial locations.  Rush hand delivery same day service is available for orders received between 11:00 a.m. - 3:00 p.m. EST.  An additional rush delivery charge of $10 will apply.  We must have the recipient's phone number in order to make the delivery.    
  

Shipping Information

• We only ship within the continental United States.  Maryland residents will have 5% tax added to their orders. 

• Most orders are shipped within 24 hours of receipt of order. If an order is received on Friday through Sunday or a holiday it will be processed on the next business day. 

• To avoid a delay in delivery of your gift and additional fees, be sure that all recipient shipping information is correct.

• Gift baskets (non fruit) are shipped via UPS.  UPS does not ship to P.O. boxes, therefore USPS Priority Mail with delivery confirmation will be the shipping method if you are shipping to a post office box.  USPS Priority Mail packages are delivered in approximately 2-3 days.  Refer to the map below for approximate UPS delivery times.  Fruit baskets are shipped via FedEx 3-day, 2-day or overnight to insure freshness.  Fruit basket orders received by 1 p.m. EST, Monday thru Thursday will be shipped via FedEx the same day.  Weekends are not counted by FedEx as shipping days. 

• It is possible for shipping delays to occur during holiday and peak seasons. 

• We will not ship chocolate items from May through late October, but we will replace chocolates with items that don't melt such as chocolate flavored cookies, brownies etc.  Chocolate is available for hand delivery.

• Gift basket prices do not include shipping fees. Our secure shopping cart will calculate your shipping charges.  Shipping charge is per basket shipped.  If the actual shipping fee is less than the shopping cart calculation, your credit card will be charged the lower amount plus the price of the gift. Tracking information will be sent by e-mail when your gift has been shipped.

• An enclosure card is included in your gift basket with your personalized message. 

Find your state on the map and refer to the color key on the right side of the map to find out approximate shipping times to your location.  UPS delivery time is based on delivery to commercial locations.  Shipments to residential or rural areas may extend shipping times.

Returns
We are not responsible for typographical or other errors made by customer. If we are in error, we will correct the error promptly by redelivery or refund. 

To avoid delay of shipment and possible additional fees from the shipping carrier, please be sure that all recipient address information is accurate, including recipient's full name and address with apartment numbers. Additional fees from the shipping carrier will be charged to the buyer.  No refunds will be made for incorrect addresses or refused shipments. 

If a gift is returned to us because of an incorrect address, you will be contacted to provide a corrected shipping address. If redelivery is required for a corrected address an additional shipping fee will be charged. 

If the package is damaged in the shipping process, please retain the contents and the shipping materials because they may be required by the shipping carrier.  Damaged baskets will be replaced or you will be issued a refund.  Please contact us immediately at (202) 449-8197 or
 e-mail us  if your basket is damaged.  No credit will be issued until Blessed Baskets receives the returned merchandise.

Returns of unopened baskets may only be made within 7 days of receipt with an authorization number.   You must contact us at (202) 449-8197 or e-mail us within 7 days of receipt for a return authorization number. Unopened baskets must be returned in the original packaging and in good condition.  Return shipping and fees are the responsibility of the customer and are not refundable.  All returns are subject to a restocking fee of $10.00.